Department   Matsuyama University  Department of Business Administration, Faculty of Business Administration
   Position   Professor
Language English
Publication Date 2011/01
Peer Review With peer review
Title Benefits and Challenges of Personal Response System on Student
Satisfaction and Usage Continuance Intention
Contribution Type
Journal Proc. of e-Case & e-Tech 2011
Publisher Knowledge Associations of Taiwan, Taipei
Volume, Issue, Pages ISSN:2074-5710,pp.2122-2134
Author and coauthor C. Rosa Yeh, Yu-Hui Tao, Shiro Uesugi
Details Since the introduction of the personal response system (PRS) to commercial market,
its adoption in higher education systems has increased. Extensive studies have been
done on this tool, and corresponding PRS review papers have been published. The
value of these review papers may increase, if outcomes will be empirically validated
further with existing theories. As an initial effort, we investigate how the benefits and
challenges of PRS, as concluded by Kay and LeSage (2009), are perceived by
experienced college students in Taiwan. The research results confirmed that PRS
challenges are partially while PRS benefits are partially but strongly influencing
student satisfaction and the intention to continue usage. This research not only
contributes by empirically validating PRS benefits and challenges derived from
literature, but also by indicating that teachers may adopt PRS educational technology
with fewer impacts from its limitations. This should encourage practical
implementation of PRS. Some suggestions regarding PRS implementations and future
research directions are also discussed.